Template Variable | Description | Notes |
subject | Subject Line (defined by client or template) |
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clientName | First & Last name of the client |
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firstName | Client first name |
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lastName | Client last name |
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streetOne | Client address (Street name & number) |
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state | Client address (State) |
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city | Client address (City) |
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zipcode | Client address (zipcode) |
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veterinarianName | Full name of the veterinarian attached to the appointment/prescription/vaccination |
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primaryVeterinarianName | The name of contact that is the primary veterinarian for the client | This should generally only be used for rDVM notifications because not all clients have a primary DVM, so this might not be defined if you try to include it when sending an email to a client |
Client email |
| |
phone | Client's primary phone number |
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patientName | Patient's name |
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patientSpecies | Patient's species |
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patientBreed | Patient's breed |
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patientWeight | Patient weight | This is in local units (e.g. "55 lbs" or "10 kg") |
patientAge | Patient age | 5 years 2 years 8 months |
locationPhoneNumber | Phone number for the location |
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note | Any handwritten content (same as "content") |
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appointmentId | The ID for the appointment | Can only be used for email templates where "Appointment Required" is checked |
content | Any handwritten content (same as "note") |
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signatureLink | The URL that a client can click to sign a document template or estimate |
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service | The service for the provided patient for the reference appointment | Can only be used for email templates where "Appointment Required" is checked |
startAt | The date and time of the appointment | Can only be used for email templates where "Appointment Required" is checked |
appointmentDate | The date of the appointment | Can only be used for email templates where "Appointment Required" is checked
06/12/2025 |
itemDisplayName | The display name of the item for a vaccination | Can only be used for email templates where "Vaccination Required" is checked |
vaccinatedAt | The date of the vaccination | Can only be used for email templates where "Vaccination Required" is checked |
vaccinationExpiresAt | The expiration date of the vaccination | Can only be used for email templates where "Vaccination Required" is checked |